Refund policy

Thank you for shopping with Lonely Sunday. We value your satisfaction and want to ensure you have a positive experience with our products. Please review our return and refund policy to understand how we handle returns and refunds.

Returns
You have 30 days from the date of receiving your product to request a return.

Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it, unused, with all original packaging and labels intact.

Proof of Purchase
A receipt or proof of purchase is required for all returns.

Initiating a Return
To start a return, please contact us at info@lonelysundaytattoocare.co.uk. Items returned without prior authorisation will not be accepted.

Damages and Issues
We kindly ask you to inspect your order upon reception. If you receive a damaged, defective, or incorrect item, please contact us immediately so that we can evaluate the issue and make it right.

Non-returnable Items
Some items are non-returnable, including personalised or custom products. If you have concerns about the return eligibility of a specific item, please contact us for clarification.

Refunds
After receiving and inspecting your return, we will notify you about the approval or rejection of your refund. If your refund is approved, it will be automatically processed through your original payment method. Please be aware that it may take some time for your bank or credit card company to process and post the refund. 

Sale Items
Unfortunately, we cannot accept returns for sale items or gift cards.

Contact Information
If you have any questions or concerns about our return and refund policy, please reach out to us at info@lonelysundaytattoocare.co.uk.

Policy Updates
This return and refund policy is subject to change. Any updates will be posted on this page. Please check our policy regularly to stay informed about any modifications.

At Lonely Sunday, your satisfaction is important to us. We appreciate your trust in our products, and we're here to assist you with any concerns you may have regarding returns and refunds.